FAQ & Shipping

Quick answers for ordering, payment, shipping, and authenticity. Step-by-step checkout: How to Order.

FAQ

Ordering

How can I get a final quote and place an order?

Send your location or postal code via WhatsApp. You'll get a total that includes product + shipping. Full steps: How to Order.

Shipping Costs

How much is shipping?

In general, shipping to Europe and North America is charged in three tiers: 500 g — $16, 1 kg — $20, 2 kg — $25. For any other country or region, message me on WhatsApp to confirm the rate.

Can I save on shipping?

A boxed racket is about 600 g, and one rubber is about 100 g, but shipping is charged per 1 kg. You can usually add rubbers or balls up to about 400 g without raising the shipping tier. Liquid shipping is available when needed.

Blades & Authenticity

JP vs CN Butterfly blades?

CN versions include a serial code for online verification; JP versions do not. Both are authentic. Choose CN if you want online authenticity tracking.

Shipping & Delivery

How orders are packed, how to track them, and example shipping timelines (FR / DE / IT / USA and similar routes). For the full WhatsApp checkout flow, see How to Order.

How orders are packed

Situation	What we do
No original box	Thick bubble wrap so the blade is protected from bumps
Original box included	Assembled racket goes back into its original box
Two rackets or extra gear	Upgrade to a hard-shell racket case

Click a photo to enlarge:

How to track

Every order gets a tracking number. Tracking details are sent on WhatsApp after the package ships.

Region	Tracker
European Union (EU)	Track here
USA & Canada	Diditrack
Other regions	17TRACK

When will it arrive?

Examples below show packing and transit for customers in France, Germany, Italy, and the USA. Plan roughly for ~10 days transit, ~15 days with processing buffer.

Click a screenshot to enlarge: